Click and Collect

Orders are usually ready within 3-5 hours from placement of order. This could take longer during busier seasonal periods. An email notification will be sent when the order is ready for collection.

Delivery

We deliver Australia wide through Australia Post.

Standard Post:  2-8 business days (depending on your location)
Express Post: 1-4 business days (depending on your location)

Please note that dispatch delays may be experienced during sale or promotional periods due to a higher than usual volume of orders.

You will be notified via email once your order has been dispatched. This email will include tracking details relating to your order.

Ownership of the products purchased once delivered becomes responsibility of the purchaser, Please ensure the delivery address chosen has a safe place for products to be left by courier if no one is present, otherwise please ensure you notify us directly when order is made so we can enable Signature required option.

Tracking Your Order

Once your online order has been processed, you will receive an order confirmation email with delivery, Please ensure the correct delivery address details have been entered at the time of ordering. We will supply a tracking link so that you can track and trace your order at any time. Daly Male is not liable for any costs associated with resending an order due to delivery address details being incorrect.

Lost or Damaged Goods

You can also track the status of your order for Australia Post or for Toll. Please allow up to 24 hours for your tracking number to be activated. If your order hasn’t arrived within 10 days for Australian deliveries from the date of order or is damaged in transit, please email us dalymale@optusnet.com.au or call between 9:00am – 5:00pm Monday to Friday AEST so that we can assist you.

Possible Delayed Deliveries

Please allow 2-5 extra days for delivery to accommodate for public holidays, possible limited staffing and our peak periods such as Mardi Gras and New Year . Many thanks in advance, any issues, Blame Terry!!